What the CEOs are saying

Layoffs are sweeping the tech trade. The culling started in late 2022, and has continued into 2023. Every new spherical of layoffs comes with a remorseful assertion from an organization govt, justifying what Bloomberg‘s Tim Culpan calls “the coldhearted strategy to workforce cuts.” Most firms are blaming the economic system for his or her enterprise woes, however the issues actually stem from “boneheaded choices made by CEOs,” writes Ed Zitron at Insider. Some bosses are proudly owning as much as their errors outright. Others are pointing to financial pressures, attempting to “save their repute whereas sidestepping the blame,” Zitron says. Here is a take a look at a number of the most up-to-date layoffs, and the boss’ reasoning, in their very own phrases:


On-line funds firm Paypal not too long ago introduced it might be shedding 2,000 staff, or about 7 % of its workforce. In a press launch, PayPal CEO Dan Schulman stated the slumping economic system was principally in charge for the job cuts, whereas concurrently praising the corporate’s ongoing restructuring efforts. 

“We made vital progress in strengthening and reshaping our firm to deal with the difficult macro-economic surroundings whereas persevering with to take a position to satisfy our buyer’s wants,” Schulman stated. “Whereas we’ve got made substantial progress in right-sizing our value construction, and targeted our sources on our core strategic priorities, we’ve got extra work to do.”


Dell introduced it might be shedding 6,650 staff, or round 5 % of its workforce. The corporate has seen a drop in demand for its important merchandise — PCs and laptops — and this was cited as the primary cause for the job cuts.

“Market situations proceed to erode with an unsure future,” COO Jeff Clarke stated in a memo to staff. Certainly, The Verge famous that there had been a 37 % decline in Dell’s laptop shipments throughout the holidays. 

Clarke additionally stated that the cost-cutting measures Dell applied, resembling limiting journey and lowering exterior providers spending, merely had not been impactful. “The steps we have taken to remain forward of downturn impacts — which enabled a number of sturdy quarters in a row — are not sufficient,” he stated. 


As soon as the pillar of the tech trade, Microsoft nonetheless stays among the many largest gamers within the area. But it surely is not proof against the troubles plaguing Massive Tech. The corporate introduced it might be shedding 10,000 staff, which is a giant quantity however quantities to lower than 5 % of its whole workforce. 

Microsoft CEO Satya Nadella stated in a memo the cuts had been a cost-saving measure amidst an financial downturn and ongoing efforts to show in direction of extra AI-based developments. 

“That is the context during which we as an organization should attempt to ship outcomes on an ongoing foundation, whereas investing in our long-term alternative,” Nadella stated. “It is necessary to notice that whereas we’re eliminating roles in some areas, we are going to proceed to rent in key strategic areas. We all know it is a difficult time for every particular person impacted.”

He added that the corporate would additionally proceed to put money into different strategic areas past hiring. 


Some firm executives acknowledged the errors that made job cuts a necessity. 

Salesforce, an organization that makes cloud-based software program for companies, not too long ago introduced it might get rid of 8,000 jobs, or about 10 % of the corporate’s workforce, citing considerations concerning the “surroundings” of the tech area and a dip within the economic system. The layoffs reportedly embrace folks in tech, gross sales, and advertising and marketing divisions. 

In a letter to staff asserting the layoffs, Salesforce CEO and co-founder Mark Benioff stated the corporate had employed too many individuals, and blamed himself. 

“I have been pondering so much about how we got here to this second. As our income accelerated via the pandemic, we employed too many individuals main into this financial downturn we’re now going through, and I take duty for that,” Benioff wrote. “For individuals who will likely be leaving Salesforce, our precedence is to totally assist them, together with by providing a beneficiant bundle.”

Salesforce certainly ramped up hiring in a significant means final 12 months. The New York Occasions reported the corporate employed 80,000 folks on the finish of October 2022, in comparison with simply 48,000 three years earlier. 


Google’s mother or father firm, Alphabet, introduced it might lay off 6 % of its workforce, or about 12,000 staff. The layoffs reportedly got here reasonably rapidly, with some staff saying they had been notified out of the blue about being let go. In a memo to staff obtained by CNBC, Alphabet CEO Sundar Pichai recommended the layoffs had been vital as a result of the corporate over-hired. 

“Over the previous two years, we have seen durations of dramatic development. To match and gasoline that development, we employed for a unique financial actuality than the one we face as we speak,” Pichai wrote. “We have undertaken a rigorous assessment throughout product areas and capabilities to make sure that our folks and roles are aligned with our highest priorities as an organization. The roles we’re eliminating replicate the result of that assessment.”

Pichai stated he took “full duty for the selections that led us right here.”

Jonathan Bellack, a 15-year veteran of the corporate who was planning to retire in 2023, advised ABC Information his firing left him feeling torn. “Lots of people had no concept that this was taking place or that they is likely to be concerned,” he stated. “For them, it is clearly a shock.”


Dutch conglomerate Philips makes the whole lot from high-end espresso machines to gentle bulbs, however it has not too long ago shifted principally to deal with well being expertise. Phillips introduced that it can be eliminating 6,000 jobs, bringing the whole variety of current layoffs at Philips to 10,000, or about 13 % of its workforce. The corporate stated half of the layoffs will likely be made this 12 months, whereas the opposite half will likely be made by 2025. 

Philips has seen its income dip on account of a respiratory system recall that Reuters reported slashed 70 % of the corporate’s market worth. Philips CEO Roy Jakobs appeared to pin at the least a part of the blame for the layoffs on a poor firm technique, saying, “we didn’t execute effectively.” He advised CNBC the cuts had been a “vital intervention to assist us to turn out to be aggressive and lean in the way in which we go ahead out there.”


Video conferencing platform Zoom did very effectively within the early days of the COVID-19 pandemic, when everybody was working from house. However the so-called “Zoom Growth” has met its finish as staff return to the workplace. The corporate stated it might be shedding 1,300 staff, or about 15 % of its workforce. 

“I do know it is a tough message to listen to, and definitely not one I ever needed to ship,” Zoom CEO Eric Yuan stated in a memo to staff. Yuan famous that the shift away from distant work had taken a toll on the corporate’s income and inventory costs, even when Zoom stays a broadly utilized instrument.

“Because the world transitions to life post-pandemic, we’re seeing that folks and companies proceed to depend on Zoom,” Yuan stated, including that “the uncertainty of the worldwide economic system, and its impact on our clients, means we have to take a tough – but necessary – look inward to reset ourselves.”

Yuan additionally did one thing out of the extraordinary and introduced that he himself would take a major pay minimize and likewise forgo his 2023 bonus. Whereas particulars weren’t finalized, Yuan stated he would slash 98 % of his wage, which Bloomberg reported was $301,731 in 2022.


Greatest generally known as the mother or father firm of Fb, Meta introduced that it was slashing one other 10,000 jobs. This marked the second mass layoff from the social media large in 4 months, after the corporate beforehand parted methods with 11,000 staff in Nov. 2022. The 21,000 jobs characterize by far the most important culling in Fb’s historical past, and Meta additionally introduced that it might not fill 5,000 beforehand vacant positions. 

Regardless of the sweeping layoffs, Meta CEO Mark Zuckerberg remained surprisingly optimistic, writing in a memo that his firm was present process a “12 months of effectivity.” Zuckerberg stated that the purpose of those layoffs had been to “make us a greater expertise firm” and “enhance our monetary efficiency in a tough surroundings so we will execute our long-term imaginative and prescient.”

Zuckerberg continued along with his glass-half-full view of the scenario by saying that Meta plans “to elevate hiring and switch freezes in every group” inside the coming months, and that the continued job cuts wouldn’t be everlasting. His phrases additionally got here as an SEC submitting exhibits that Meta’s bills all through 2023 are anticipated to be considerably lowered. 

Mar. 14, 2023: This text has been up to date with new info all through.